• Contact Sales Solutions: 1-888-DOCUBASE
  • DBS Software and Services Inc.

    Technical Support

    Docubase Technical Support Organization (TSO) is available to you by e-mail and telephone should you need assistance after the installation and initial training of your new Docubase Solution.

    Docubase TSO works with clients to answer questions regarding features of the product suite, troubleshoot and diagnose client issues and deliver corrective actions to ensure your Docubase solution is functioning properly.

    If you are currently a customer of Docubase, and require technical support please do not hesitate to send an email to support@dbsgroup.net.

    You can also call support at (727) 723-1484 option 2.

    Docubase Online Support Blog


    For User or Admin Guides and recommended hardware information please feel free to visit our Docubase Online Support Blog (US only).




    Docubase remote supportIf you have a current maintenance contract with us you are also entitled to Remote Support.  Please have your company name and/or client ID available for the support representative. Available M-F 9:00am – 5:00pm EST.



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